Emergency Department

(February 2019 reporting is based on different discharge periods between January and December of 2017 depending on the measure)

More recent data is also available reporting discharges from January-December 2018.


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Reduce Lab Turnaround time by improving order to collect times. Charge nurse helps to prevent bottlenecks and oversees movement within the department. Reduce Lab Turnaround time by improving order to collect times. Charge nurse helps to prevent bottlenecks and oversees movement within the department. When at capacity, assure that patients receive continuous care in the ED while waiting for their inpatient bed. Patient experience committee reviews reasons for delays in inpatient bed availability. A throughput committee has been developed to reduce ED times. Also, a ZIP process has been newly implemented to move patients with specific symptoms from the ED to the hospital floors and reduce waiting times. A team is also being led by the Director of Nursing to improve hospital-wide turnaround times. We have improved our patient flow processes to decrease time and have opened a Discharge Hospitality center which allows patients to be moved to a safe location while waiting for last minute discharge details such as medications or rides home. Winter Haven hospital is opening a new medical observation unit that will help us expedite your admission process by providing an increased number of beds to serve our community. Separation of less severe patients and higher severity patients allows more efficient treatment. Charge nurse helps to prevent bottlenecks and oversees movement within the department. Daily nursing communication and education. Efforts to improve times to obtain lab/radiology tests.  Created 'vertical bed area' to facilitate non-emergent care. ED Expansion will be finalized within 2 weeks. Daily reporting of throughput measures within department. New ED will have a new results pending area for lower acuity patients. Positions have been opened to staff a 4 bed admission unit, which will free up additional ER beds for patient evaluation and treatment. Additional medical staff hours have been added. The charge nurse role has been modified to allow more time to address ER volume. We have opened more beds in the area for patients with less emergent needs. Improved our patient flow processes to decrease time and opened a Discharge Hospitality center which allows patients to be moved to a safe location while waiting for last minute discharge details such as medications or rides home. Winter Haven ER has implemented many process to expedite each piece of your visit to the Emergency Room. Taking you back directly to an ER bed is our first priority to provide you fast efficient care. Chart of Emergency Departments at BayCare Hospitals – February 2019