Clinical Quality at BayCare Health System

Our strategy is to continuously focus on clinical excellence ensuring each patient receives the absolute best care and outcomes possible. Each day we continue to pioneer clinical excellence through innovative learning, continuous process improvement and most importantly patient safety. In caring for hundreds of thousands of patients and families each year, we recognize that our patients, families, communities, and stakeholders may describe excellent care and quality outcomes in unique and personal ways. We at BayCare understand this uniqueness and value all perspectives on quality care. Supporting agencies such as CMS Hospital Compare, Leapfrog, CareChex, IBM/Watson Top Hospitals and Health Systems, US News and World Report, Health Grades, and others each bring a unique quality measurement approach to the industry as well. As such, we respect each of these efforts and would like to share some of our quality outcomes from these reports.

In the Watson Health 15 Top Health Systems 2019 national report, BayCare Health System scored in the 86th percentile overall in quality of care. This performance is compared to 112 other large health care systems across the country. In support of our philosophy of continuous improvement, we are also proud that this high achievement represents us placing in the top 1% (99th percentile) in continuous improvement over the last five years.

Here are a few ares we consider critical to our mission in delivering exceptional patient care:

Willingness to Recommend our Hospital

Survey of Patients' Hospital Experiences

A National, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay. This is also referred to as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems). The information below is included on that report for BayCare.
Percentage of patients who reported YES they would definitely recommend the hospital.